Privacy Policy

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Last Updated: May 5, 2023

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At CompleteBPO, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website, https://www.completebpo.com/ ("Website").

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By accessing or using our Website, you agree to the practices described in this Privacy Policy. Please take the time to read this policy carefully.

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1. Information We Collect When you visit our Website, we may collect both personally identifiable information and non-personally identifiable information from you. The types of information we collect may include:

1.1 Personally Identifiable Information:

• Contact Information: Your name, email address, phone number, and postal address.

• Account Information: Username, password, and other credentials used to access our services.

• Communications: Any information you provide when contacting us or communicating with our team.

1.2 Non-Personally Identifiable Information:

• Log Data: Information about your visit to our Website, including your IP address, browser type, access times, and the pages you viewed.

• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your usage patterns and preferences.

1. How We Use Your Information We may use the information we collect from you for various purposes, including but not limited to:

• Providing and improving our services: Delivering personalized content and experiences, responding to your inquiries, and enhancing the functionality and performance of our Website.

• Communication: Sending you updates, newsletters, marketing materials, and important notices regarding our services.

• Analytics: Analyzing user behavior, trends, and preferences to improve our services and optimize user experience.

• Compliance: Enforcing our Terms of Service and applicable legal requirements.

1. Information Sharing and Disclosure We may share your information with third parties in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing our services. These service providers have access to your information solely for the purpose of performing specific tasks on our behalf and are obligated to keep it confidential.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

1. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

2. Data Security We take reasonable measures to protect the confidentiality and security of your personal information. However, please note that no data transmission over the internet or method of electronic storage can be guaranteed as 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

3. Third-Party Links Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third-party sites before providing any personal information.

4. Children's Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

5. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this policy will reflect the date of the most recent changes. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your information. Your continued use of our Website after any modifications to this policy will signify your acceptance of the updated terms.

6. Your Rights and Choices You have certain rights regarding your personal information, including the right to access, update, or delete the information we hold about you. If you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. Please note that we may require additional information to verify your identity before fulfilling your request.

7. You can also choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly. However, please note that even if you opt-out of marketing communications, we may still send you important administrative messages related to your use of our services.

8. International Data Transfer Our Website is operated and managed on servers located in various countries. If you are accessing our Website from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in those countries, which may have different data protection laws than the country where you reside. By using our services or providing us with your information, you consent to the transfer of your information to countries outside of your country of residence.

9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at hello@completebpo.com

10. We will endeavor to respond to your inquiries and resolve any issues promptly.

11. Thank you for entrusting CompleteBPO with your personal information. We are committed to protecting your privacy and will continue to update our practices and policies to ensure the highest level of data protection.